Answers to common questions about our products and export process.
Yes, we are a government-registered exporter shipping globally. We partner with trusted logistics providers like DHL, FedEx, and shipping lines to ensure safe delivery to the USA, Europe, Middle East, and beyond.
MOQ varies by product, typically ranging from 10 to 50 units for smaller items. For large statement pieces (like stone sculptures), we can accept lower MOQs. Please check individual product pages or contact us for specific requirements.
Air freight typically takes 5-10 business days. Sea freight can take 20-45 days depending on the destination. Production time (if not in stock) is usually 2-4 weeks. We will provide a precise timeline with your quote.
Absolutely. We work directly with artisans and can customize size, finish, material, and design to meet your specific needs. Share your sketches or requirements, and we will create a sample for you.
We use export-grade packaging standards, including bubble wrap, foam corner protectors, and sturdy wooden crates for fragile items like stone and metal. Every shipment is insured for added peace of mind.